Corrupted drivers, network issues, or a change in a Wi-Fi network can stop the Canon printer from connecting to your Wi-Fi network.
Here is how you can fix the Canon printer not connecting to Wi-Fi issue on your Windows system.
Canon pixma printer won't connect to wifi
If you see any other errors, check out our dedicated Printer Errors section.
For more such troubleshooting guides and fixes explore our Peripherals page.
printer not connected error
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Canon printer not connecting to Wi-Fi? Network-connected printers give you the flexibility to print from anywhere without having to connect your device to the printer physically. That is all good, as long as it works.
Several users have reported their Cannon printer failing to connect to a Wi-Fi network. Depending on the kind of device and kind of printer you are pairing, the reason for this problem can vary.
In this article, we explore a few troubleshooting steps to help you resolve the Canon printer not connecting to the Wi-Fi issue.
How do I connect my Canon printer to my wireless network?
To connect your Canon printer to your Wireless network, use the built-in Wi-Fi button on the printer and then install the Canon printer app on your smartphone to complete the setup.
If you still fail to connect the printer to your Wi-Fi network, try the steps below.
How do I fix printer not connected error?
1. Update printer drivers
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2. Check for printer errors
Make sure the printer is not displaying any error such as flashing lights, or error codes on the screen. If the printer is in an error state, try using the error code to fix the problem.
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These errors usually occur due to a paper jam, if the ink has run out, or other issues. Make sure to address the error before proceeding with other steps.
3. Perform a power cycle
Turn off and unplug your printer.
Next, unplug your wireless router for 15 seconds.
Power on the router by connecting the necessary cables.
Once you have the router fully powered on, plug the printer back in and power it on.
Connect the printer to the network and try to print any document.
4. Check for printer connection issues
If your Canon printer is not connecting to the phone, check if the printer is showing the connection as Active. Next, check if the signal strength is less than 80%. If it is below 80%, try to move the printer and router closer.
In case, moving the printer or router is not possible, look for and remove any obstacles between the two devices.
If the connection is Active and signal strength is more than 80%, try to disable temporarily disable the firewall on your computer. Try to print again and check for any improvements.
If the printer responds after disabling the firewall, you will need to open the printer ports for network communication. Check your printer’s documentation for instructions on how to do it.
Check if the printer’s network settings are reset to the factory default. If so, you will see the connection as Active, and the network will be BJNPSETUP. In this case, the printer needs to reconnect to the network.
In case you see a connection is an inactive message, and the printer displays a wrong SSID, try reconnecting the printer to the network. This usually happens if you have set up a new router or changed the password. reference link = How to connect printer to wifi